@article{srivastava2023evaluating,
  title={Evaluating Chatbots to Promote Users' Trust--Practices and Open Problems},
  author={Srivastava, Biplav and Lakkaraju, Kausik and Koppel, Tarmo and Narayanan, Vignesh and Kundu, Ashish and Joshi, Sachindra},
  journal={arXiv preprint arXiv:2309.05680},
  year={2023}
}